Reference

Terms Conditions That Govern Your boskode Account

These terms set out how your boskode account works, what we expect from you, and what you can expect from us. They cover deposits through DANA, OVO, and GoPay, withdrawal processing, account verification, and the conditions under which we may suspend or close access.

DANA, OVO, GoPay Wallet RulesAccount Access ConditionsWithdrawal & Verification TermsLive casino and slots
boskode Terms Conditions That Govern Your boskode Account
POLICY HELP CHANNELS

Where to Reach Us About These Terms

If any clause is unclear or you need to raise a dispute related to these terms, reach out through our support channels. We handle terms-related queries with priority so your account status stays clear. Players in Batam and across Indonesia can reach us the same way — no regional barriers to getting answers about your rights.

Live Chat Open the chat widget from any page on boskode. Terms-related questions get flagged to the compliance queue, so you speak to someone who knows the policy detail, not a general agent.
Email Support Send a message through the contact form on your account page. Include your registered wallet type — DANA, OVO, or GoPay — and a summary of the clause you need clarification on.
Account Settings Some terms actions — like closing your account or updating your verified wallet — are self-service inside your account panel. Head to settings, select the relevant option, confirm via OTP, and the change takes effect immediately.
DATA AND SECURITY TERMS

How We Handle Your Data Under These Conditions

These terms also cover what happens with your personal information, how cookies work on boskode, and how long we retain records. We keep things transparent so you know exactly what data sits where and who can access it. Your account security is a shared responsibility — we build the infrastructure, you protect your credentials.

Data Retention

We retain account records and transaction history for as long as your account is active, plus any period required by applicable regulation. After account closure, data is archived securely and eventually purged according to our retention schedule.

Cookie Usage

boskode uses session cookies to keep you logged in and analytics cookies to understand how the platform is used. You can manage cookie preferences through your browser settings. Disabling session cookies will require re-authentication on each visit.

Account Security

We enforce OTP verification on login and withdrawal actions. Your password is hashed and never stored in plain text. If you suspect unauthorised access, lock your account immediately through settings and contact support.

Wallet Verification

Before your first withdrawal via DANA, OVO, or GoPay, we verify wallet ownership. This one-time step links your wallet identity to your boskode profile and prevents misdirected payouts to unverified accounts.

Change Requests

You can request corrections to your personal data — name, email, phone number — through the account settings panel or by contacting support. Changes to verified wallet details require a fresh verification step for security.

Third-Party Sharing

We do not sell your data. We share information only with payment processors (to complete DANA, OVO, GoPay transactions) and where required by law. No marketing data is passed to external advertisers without explicit consent from you.

Common Questions About These Terms and Conditions

Below are answers to the questions account holders ask most often about these terms. If your situation is not covered here, reach out via live chat or email — we will clarify your specific case directly.

We may update terms at any time. When changes affect your balance, withdrawal rights, or account status, we notify you via the email linked to your account. Continued use after notification counts as acceptance of the updated conditions.

Depending on severity, we may issue a warning, temporarily suspend your account, or close it permanently. Funds held during suspension are reviewed case by case. Serious breaches — like operating multiple accounts — result in immediate closure.

No. The same terms apply to every account holder regardless of location within Indonesia. Access itself depends on local law and eligible regions, but account rules are uniform once you hold a verified profile.

Go to account settings, select the closure option, and confirm via OTP sent to your registered number. Any remaining balance must be withdrawn to your verified DANA, OVO, or GoPay wallet before closure completes.

Yes. Every deposit and withdrawal made through your linked wallet falls under these conditions. The terms specify processing expectations, dispute resolution steps, and what happens if a transaction fails or is flagged.

We collect your registration details, wallet identity, transaction records, device info, and browsing behaviour on the platform. Full details sit in our privacy policy, but these terms reference data handling as part of the account agreement.

No. Accounts are non-transferable. Each account is tied to a single verified identity and wallet. Attempting to sell, share, or hand over your account to another person breaches these terms and results in closure.

Yes. These terms state that withdrawals are subject to verification checks. If your identity or wallet ownership has not been confirmed, processing pauses until you complete the verification step in your account panel.

Contact support via live chat or email with your account ID and a description of the issue. We review disputes within our internal compliance process and respond with a written outcome you can reference.

The terms cover all activity on the platform equally — slots, live casino, crash games, and sportsbook markets including Liga 1 football. No category carries separate rules; the same account, wallet, and conduct terms apply across every section of the lobby.