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How We Handle Your Privacy at boskode

Your account data, payment details, and activity on boskode stay under clear rules we set out below. We built this policy around what actually matters to you — who sees your DANA, OVO, or GoPay transaction records, how we store your login credentials, and…

Account Data ProtectionPayment Info HandlingYour Rights OutlinedLocal Wallet Privacy
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boskode How We Handle Your Privacy at boskode
DATA HANDLING PRACTICES

How We Protect and Manage Your Information

Privacy is not a checkbox we tick once. It shapes how we build account systems, process DANA and OVO deposits, store session logs, and decide what to keep versus what to purge. Here is the breakdown of our actual practices — concrete steps, not vague promises.

Encryption at Rest

Your personal data and payment references sit on servers with encryption applied at the storage layer. Even if hardware were physically accessed, raw data would not be readable without the decryption keys held separately from the database infrastructure itself.

Cookie Usage

We use session cookies to keep you logged in and analytics cookies to understand which lobby sections get the most traffic. We do not use tracking cookies that follow you across other websites.

Account Security Layers

Your login is protected by encrypted password storage and OTP verification on sensitive actions like withdrawal requests or password changes.

Data Retention Rules

We keep your account data active while you use the platform. After account closure, we retain records only as long as applicable legal frameworks require — then we delete them.

Third-Party Sharing

We share data only with payment processors (DANA, OVO, GoPay) to complete your transactions and with infrastructure providers who host the platform. No advertising networks receive your personal details. Each third party operates under contractual data-handling obligations.

Your Right to Request Changes

You can ask us to correct inaccurate data, export a copy of everything we hold on you, or request full deletion of your account and associated records.

PRIVACY HELP CHANNELS

How to Reach Us About Your Data

If you want to know what data we hold, request a correction, or ask for deletion, reach out through any of these channels. We handle privacy-related requests with priority because your information is not something we sit on when you want answers. Every request gets a confirmation reply so you know it landed.

Live Chat Open live chat from any page on the site. Tell the agent your request is about personal data or privacy, and they will route it to the right team.
Email Support Send your privacy request to our support email. Include your registered username and a clear description of what you need — data copy, correction, or deletion.
Account Settings Some privacy actions you can handle yourself. Log in, head to account settings, and you will find options to update your contact details, change your password, or toggle marketing communication preferences without waiting for an agent to do it for…

Common Questions About Your Data on boskode

These are the questions we actually receive from account holders about how their information is stored, shared, and controlled. Each answer reflects our real practices — not legal boilerplate copied from somewhere else.

We collect your name, email address, phone number, and the wallet identifier you use for deposits (DANA, OVO, or GoPay reference). We also log your device type and IP address for security. We do not ask for information unrelated to running your account.

No. When you deposit through DANA, OVO, or GoPay, the transaction happens inside your wallet app. We receive only a confirmation reference and the deposit amount. Your PIN and full wallet login details never touch our servers.

Yes. Contact support via live chat or email with your username and ask for a data export. We compile your account details, transaction history, and stored preferences into a readable format and send it to your registered email within a reasonable timeframe.

Send a deletion request through live chat or email. Once verified, we close your account and remove personal data from active systems. Some records may be retained briefly if local legal obligations apply, but we delete them as soon as that window closes.

We do not share your personal information with advertisers. Data goes only to payment processors handling your DANA, OVO, or GoPay transactions and to infrastructure providers who host the platform — both under strict contractual terms.

We use session cookies for login persistence and basic analytics cookies to measure page traffic. We do not use cross-site tracking cookies. You can clear or block cookies in your browser settings without affecting your account — you will just need to log in again.

Passwords are stored encrypted. Sensitive actions like withdrawals trigger OTP verification sent to your registered phone. If a login attempt comes from an unfamiliar device, we hold it and ask you to verify before granting access to the account.

After closure, we retain data only as long as required by applicable legal frameworks in your region. Once that obligation window ends, your personal information and transaction records are permanently deleted from our active and backup systems.

If a breach affects your personal data, we notify you through your registered email and explain what happened, what data was involved, and what steps we are taking. We also report to relevant authorities where legally required in your jurisdiction.

Some fields you can change directly in account settings — email, phone number, and communication preferences. For changes to your registered name or linked wallet identity, reach out to support so we can verify ownership before making the update.

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